Privacy Policy

Privacy Policy

Introduction

Welcome to http://companion-care-penitas-texas.primarycareaid.com! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy outlines our practices regarding the collection, usage, and disclosure of information from our website visitors and users (hereinafter referred to as “you” or “your”). Our goal is to provide a transparent and secure environment for all interactions on our platform.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Website: The information collection practices for our main website at http://companion-care-penitas-texas.primarycareaid.com.
  2. Applications and Services: Any mobile or web applications developed by us, as well as the associated data processing activities.
  3. Online Interactions: Activities that involve communication with our team through email, phone, SMS, or other channels.

Please note that this policy does not extend to third-party platforms or services linked from our website. These external sites have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

When you engage with us in the following ways:

  1. Using Our Applications and Services: As an authorized user, your account activity and preferences will be tracked.
  2. Visiting Our Websites: We log non-personal data for analytics purposes, such as browser type, operating system, and pages visited.
  3. Communication: You may receive marketing emails, newsletters, or SMS updates, which we respect and protect your choice to opt-out from.

Personal Data Collection

We collect various categories of personal information, including:

  1. Account Information: Your username, email address, and password hash for secure login.
  2. Payment Details: Credit card numbers, billing addresses, and payment history for transaction processing.
  3. Financial Records: Bank account information if you choose to link it for seamless transactions.
  4. Purchase History: Records of your orders, including products purchased, quantities, and order dates.
  5. Mobile Device Identifiers: Unique device identifiers and IP addresses to improve our app’s performance.
  6. Location Data: Your GPS coordinates when using location-based services on our platform.
  7. Feedback and Reviews: Any comments, suggestions, or ratings you provide to enhance our services.
  8. Social Media Profiles: If you connect your social media accounts, we may collect information from these platforms (with your consent).
  9. Product Preferences: Your choices regarding products or services of interest.

We gather this data through direct user input forms, account settings, shopping carts, and analytics tools. Additionally, third-party service providers may share personal data with us for specific purposes, adhering to their privacy agreements.

Cookies Policy

We use cookies to enhance your experience on our website:

  1. Strictly Necessary Cookies: These are essential for navigating the site and basic functionality.
  2. Preference Cookies: Remembering user preferences for a personalized experience.
  3. Analytics Cookies: Tracking website usage to improve our services and content.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

We retain personal data as required by applicable laws and for the following purposes:

  1. Providing Services: Delivering the requested products or services and managing your account.
  2. Compliance: Adhering to legal obligations and resolving disputes.
  3. Improving Our Platform: Enhancing our website, apps, and services based on user feedback and behavior.

Once the data is no longer required for these purposes, we will securely delete or anonymize it to protect your privacy.

Security Measures

We prioritize the security of your personal data:

  1. Encryption: We use encryption for data at rest and in transit to prevent unauthorized access.
  2. Secure Third-Party Processing: Engaging reputable partners who comply with strict data protection standards.
  3. Regular Audits: Conducting periodic reviews to identify and mitigate potential security risks.

Children’s Privacy

Our services are not directed towards children under the age of 18. We do not knowingly collect or store personal information from minors, and parents or guardians should ensure that their children use our platform with supervision.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data:

  1. Access: Request access to the personal information we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  4. Restriction: Limit our processing of your data while we verify its accuracy.
  5. Data Portability: Receive your personal information in a structured, commonly used format.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or have any data-related inquiries, please contact our Data Privacy Team at your earliest convenience.

Policy Updates

We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Any modifications will be published on this page with an updated effective date. We encourage you to review this policy periodically for any changes.

Contact Us

For any questions, concerns, or requests regarding privacy:

We appreciate your trust in us. By using our services, you acknowledge and agree to the terms outlined in this Privacy Policy.